Changing Account Holder

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  • Updated 3 years ago
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Because I had less-than-perfect credit rating, when I became a koodoo customer, my Account Holder is ex-spouse. I am wanting to completely change Account Holder to myself since I have been making my monthly payments in Full, through my Visa, & most recently switched back to telephone & on-line banking. In my last visit to Koodoo on-line, I saw the Option of gaining the ability to do so on my own. Where do I find Changing Account Holder??
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Cecile Dumais

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Posted 3 years ago

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Sophia, Mobile Master

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I'm afraid you will need to contact your ex-spouse, Cecile, because only the original account holder can transfer their account. Easiest is probably to meet in a Koodo store with 2 pieces of ID (both of you) and transfer it on the spot :)

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