Why do all the support links within the new Koodo website direct people to community.koodomobile.com/koodo instead of https://c.getsatisfaction.com/koodo ?
Which one are Koodo customers supposed to use? Does it matter? Is there a reason for the additional URL?
It doesn't matter, one is within the Koodo site and the either is directly from the host, Get Satisfaction, its more of a theme/performance difference in my opinion. I prefer the koodo link better, performance is better and theme looks less cheesy.
I've only recently started to use the get satisfaction version, I find it looks cleaner and is easier to use when you get the hang of it. Only thing I don't like is that all my email notifications for post direct me to the "community" version....