changed to unlimited SMS/MMS, now can't send pictures anymore why?

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Posted 5 years ago

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John Lee

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Is data turned on? In order to send picture messages, a data connection is required thus you need to turn on data. You will not be charged however since you have Unlimited SMS/MMS. However, if you have any background applications that may use data in the background, you may be charged for those so be careful.
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Thanks for the fast reply.

All this is new to me... This is how it started:

I had the $25. plan with the BlackBerry Value $10. add-on for unlimited text and BBM.

Since I'm not using BBM anymore and I noticed the newer plan has unlimited text & picture messaging, I changed to that plan and removed the value add-on.

Is it possible that with the value add-on I had data turned on, and by removing it, it cancelled it?

Please can you help advice me?

How do I turn the data on, while also ensuring background apps don't use it.....I don't want to have the surprise of unexpected data charges, I only want to be able to sent pictures while texting, not use any other apps.
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Jorden, Mobile Master

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Yup your change is essentially what went wrong.

On a Blackberry you need either a blackberry add on or a data plan to send pictures due to the way data (including MMS messages) are sent through blackberry servers. Without the data plan/blackberry add on your phone will not connect to those servers and the picture will not be sent.
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Timo Tuokkola, Mobile Master

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Any bb add on, even the unlimited bbm for $5 a month will provide access to the RIM servers and allow picture messaging to work.

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