Changed number in new province, others still see old number

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  • Updated 5 years ago
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I changed my number in new province this morning with customer care, new number shows on account and in settings on my phone but others still see as old number. Iphone 5 I am using. Does this take a few days to completely change?
Photo of Dawn Chimko Lodge Clarke

Posted 5 years ago

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Dennis, Mobile Master

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It shouldnt take more than an hour at worst and usually within a few mins. I would give Koodo a call as it seems like something on their end
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Timo Tuokkola, Mobile Master

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go to settings->messages, disable imessage
go to settings->facetime, disable facetime
turn phone off
turn phone back on
enable imessage, enable facetime.
phone number should update.
Timo took a couple of tries but works! Thank you!

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