Changed plan to include unlimited messaging - want to remove the $5 addon for unlimited messaging

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  • Updated 1 year ago
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I have changed my plan to one that includes unlimited messaging so I want to remove the $5 addon for unlimited messaging. However I am getting an error that my plan is not eligible to be modified at this time. I don't want to pay for this addon for nothing - how do I get it removed?
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Norm Szekely

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Posted 1 year ago

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Robert, Mobile Master

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Hello Norm,

I believe you're on postpaid? If that's the case, try removing it later today. If it doesn't work, contact Koodo on FB @ in order to remove the add-on.