Changed plan to include unlimited messaging - want to remove the $5 addon for unlimited messaging

  • 1
  • Question
  • Updated 1 year ago
  • Answered
I have changed my plan to one that includes unlimited messaging so I want to remove the $5 addon for unlimited messaging. However I am getting an error that my plan is not eligible to be modified at this time. I don't want to pay for this addon for nothing - how do I get it removed?
Photo of Norm Szekely

Norm Szekely

  • 72 Points
  • frustrated!

Posted 1 year ago

  • 1
Photo of Robert

Robert, Mobile Master

  • 106,744 Points 100k badge 2x thumb
Hello Norm,

I believe you're on postpaid? If that's the case, try removing it later today. If it doesn't work, contact Koodo on FB @ www.m.me/Koodo in order to remove the add-on.