changed number, texts not being received

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  • Updated 3 years ago
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so i changed my number earlier, and people say that theyre texting me but i havent gotten any messages from them - is this a normal incident?

I had a similar incident with telus back about 6 years ago... hopefully those times are now past koodo/telus of having to "flush" messages through the servers.
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Mike Mike

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Posted 3 years ago

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Mathieu, Mobile Master

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Hi Mike,

Try turning your phone off, take the battery out as well as the SIM card and let it sit for a few minutes. Put it all back together and see if it works!
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Nabil, Employee

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Hey Mike,

If you are still experiencing issue with your texts, please let us know :-).


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