Changed my number and can't call anymore, why?

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  • Updated 6 months ago
I recently changed my phone number and i am trying to make a phone call to update family and friends but it wont allow to me to call out. Every call i make, immediately ends call. I have restarted my phone and even took out the battery and sim card for several minutes, turned it back on and still can't call out. How do i fix this problem?
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Faron Brave Rock

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  • annoyed

Posted 6 months ago

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Paul Deschamps, Mobile Master

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Hi Faron, how long ago did you change your number?
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Faron Brave Rock

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yesterday
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Paul Deschamps, Mobile Master

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I'd send Koodo a private message to their FB page or Twitter account where they can verify your account and find the issue because it should have been changed by now and it sounds like you've tried everything on your end that I'd suggest.
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Faron Brave Rock

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Thanks for that. i was able to contact koodo through a separate phone and they found that the network was delaying on their end and they were able to fix my problem.
(Edited)