changed my cell number by mistake

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  • Updated 2 years ago
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 I am having 2 line from koodo. I was trying to change number of my new line but instead of that my old number had been changed by-mistake.

i just wanted to know can i get my old number back ?
how can i get my old number back ?
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Bhavik Patel

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Posted 2 years ago

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Chadwick, Mobile Master

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I'm not sure that you can. But I wouldn't wait any longer and call customer support. They will be the ones to retrieve it before it goes to someone else. Again, if that's even possible.
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Daniel, Employee

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Hi Bhavik, 

If a number has been changed, it can't be retrieved. Basically, your old number will be unavailable to anyone for a while. Perhaps you can change it to a number that reassembles what it used to be. Hope that helps. 
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Chadwick, Mobile Master

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Thanks for confirming Daniel. Good to know the info.
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Bhavik Patel

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Thanks guys for reply
I called to customer service and got that number back
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Chadwick, Mobile Master

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GREAT! glad you didnt wait too long lol

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