Changed from talk and text plan to data plan and the data hasn't kicked in yet

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  • Updated 3 years ago
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Last night I changed from talk and text plan to a data plan and and it's been 12 or so hours and my plan hasn't changed to data yet. Is it just because it's the weekend that it hasn't changed or something else?
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mikayla

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  • angry

Posted 3 years ago

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Dennis, Mobile Master

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Even with your talk and text plan you should still be able to use data.

After a plan change It should come into effect right away.

Make sure your data is enabled on the phone.

Also log into your self serve from a browser and you can check your plan to make sure it's a data plan.
Then go to Add-Ons and make sure Data Block is removed
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mikayla

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I got rid of the data block and my data still isn't working is there anything I can do to fix it?
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Dennis, Mobile Master

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Try restarting your phone
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Paul Deschamps, Mobile Master

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Make sure your APN settings are set to those of Koodo's in the settings menu.
Here's Koodo's APN settings below.

Name: KOODO
APN: sp.koodo.com
Proxy: 74.49.0.18
Port: 80
Username: leave blank
Password: leave blank
Server: leave blank
MMSC: http ://aliasredirect.net/proxy/koodo/mmsc
MMS Proxy server: 74.49.0.18
MMS Port: 80
MCC: 302
MNC: 220
Authentication type: No set
APN type: No set

Tap menu key, then tap Save. Make sure the radio button is selected to activate data. The frequencies are compatible so it should work.

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