Change your plan when ever

  • 1
  • Praise
  • Updated 5 years ago
I like how Koodo lets you change your plan when ever you fell like it
Photo of Darko Angelovski

Darko Angelovski

  • 2,772 Points 2k badge 2x thumb

Posted 5 years ago

  • 1
Photo of Mayumi

Mayumi, Mobile Master

  • 115,204 Points 100k badge 2x thumb
Just to remind you, you can change your plan at any time, but you're only allowed one change a month(billing cycle) through self serve.
you can change it again with Customer Service but there will be a Charge of $10.
Photo of Erwin


  • 23,576 Points 20k badge 2x thumb
To be clear, you have one chance to change it online on self serve, two chances on a koodo shop but you need to wait 14 days in between. If you call in, they charge you $10.
Photo of Erwin


  • 23,576 Points 20k badge 2x thumb
BTW, if you choose a plan higher than your current plan, you will have to pay extra for proration.
Photo of Ahmad


  • 96,102 Points 50k badge 2x thumb
Actually you're not really paying extra, you're paying for what you're using but your bill will just APPEAR higher than average. Also, Erwin, there's an edit button if you need to add more information to a post.
Photo of PZABOY


  • 5,142 Points 5k badge 2x thumb
this is great stuff, good to know.... Thanks for the clarification guys!

This conversation is no longer open for comments or replies.