Change/Update Credit Card information

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  • Updated 2 years ago
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Setting up pre-authorized payments. Need to verify/change/update credit card information to be able to use the pre-authorized payments.
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Katrina Kroeze

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Posted 6 years ago

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You could do so by going into your self serve account........
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Djenneka is correct. You can update your pre0-auhtorized payments on self-serve. If you would like to completely remove pre-authorized payments, you will need to call *611 from your Koodo phone and a rep can assist you with that as you can't do it on self-serve. Cheers
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Alison Ferguson

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thanks, but where in the self serve account?
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Linda Keating

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I would also like to know where in self serve can I change the information?
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Barb Kerwin

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I would just like to change my credit card info. Where do I go? 
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Josie, Employee

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Hello Barb, once you're logged onto your Self Serve account, under the section 'Other helpful links' click on 'Register or change pre-authorized payment'
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Hi, i'm back in germany and I want to pay my bills. Unfortunately there is a change in my creditcard - and now i'm not able to preauthrize a european creditcard using the selservice.
What to do?
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Mayumi, Mobile Master

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You  can contact Koodo to make payment.
1- 647-788-4337 , some people use skype or any other app to call them from overseas.

Or if you still have any financial institution in Canada, then you can pay through online baking too.
How can I pay my bill?

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