change plan

  • 1
  • Question
  • Updated 4 years ago
  • Answered
cant understand why bill is so high. I thought I signed up for 34.00 a month... but now have decided to go with the 39.oo plan ... can I please change this
Photo of Pauline Blackman Bennett

Posted 4 years ago

  • 1
Photo of Ahmad


  • 96,102 Points 50k badge 2x thumb
You can change your plan on self-serve. Free once per billing cycle (basically once a month)
Photo of Chris Petersens

Chris Petersens

  • 47,266 Points 20k badge 2x thumb
What do you mean your bill is high? Remember if this is your first month or you just changed plans you will have proration. It's totally normal. Now, if your bill is high for some other reason you have to give is some more detail for us to help you. Look on page 3 of your bill your usage is described there.

This conversation is no longer open for comments or replies.