Change my telephone

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  • Question
  • Updated 5 years ago
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I'm a new client since November and I want to know if I can change my telephone right now? I have a balance on my account, do I have to wait until it are at 0$?

Thank you!
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Cynthia

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Posted 5 years ago

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HippieLongstocking

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Hey Cynthia

you can get the phone at any time
if there is a balance its ok as long as its not a past due( a payment that hasnt been made after the due date)
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Cynthia

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Thank you for your help! Do I have to call to change my telephone?
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HippieLongstocking

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nope, you just simply take the old sim from the old phone and put it in the new phone :)
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Cynthia

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Ok!
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HippieLongstocking

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enjoy your new phone :)
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Yannick

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Hi Cynthia, if your new phone is not a Koodo one, don't forget to unlock it :)
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Stéphany Guénard

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es ce que je peux changer mon telephone jai un iphone je voudrais le changer es ce possible sans avoir trop de frais ?
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Stéphany Guénard

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es ce que je peux changer de telephone jai un iphone et je veux le changer !
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Maxime Paquet

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tout dépendant de se qu'il te reste a payer sur ta balance , non pas trop

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