Change to the SK Plan

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  • Updated 2 years ago
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I joined Koodo in 2013 when I lived in Alberta and took my number with me when I moved to Saskatchewan in 2014. Due to family responsibilities, I never changed my number and since I have Canada-wide calling, long distance charges don't affect me.

I just saw the $48/mo plan and want to change to it, but I'm unable to do so online. Can someone please tell me if I have to call in to have this done? I really don't want to pay $10 for a change in plan. 
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Tasha Astels

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Posted 2 years ago

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Goran, Mobile Master

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For out of province you still hav to. You will not get charged because you could not do it yourself. Beware it is possible that you be told that you must change your number. I know two people posted to moose jaw in the air force who were told they had to change their number.
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b

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So if you move to another province you have to change your number? If you move to another province can you change your rate plan to that province? It won't let me on self serve ?
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b

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Do I have to wait a certain amount of time after I have changed my number?
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Ranjan, Official Rep

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Hey B - as Bob and Goran have mentioned above, you'll need to speak with client care to provide proof of address if you're going to be living in Manitoba, so we can verify. You can do so by dialing *611. This is not something you can change yourself through self-serve. 
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b

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Will I have to change my bc address to a Manitoba one? I'm headed out to Manitoba for Xmas and maybe stay up to a year for a job. I don't want to have to lie or fake my address to to this
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David, Mobile Master

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Once you settle in Manitoba, you could then see about changing your address.
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Ranjan, Official Rep

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To add to David's comment - in order to get a Manitoba based plan, you have to be a resident. If you're indeed moving there and will be living somewhere in Manitoba, theoretically you should be changing things like your drivers license, billing info. mortgage/lease papers, etc. If it's only temporary and you won't have a residence there, then unfortunately you wouldn't qualify for that plan and will need to keep your current BC plan.