Change phone number

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  • Question
  • Updated 3 years ago
  • Answered
I need to change my number cause i got my phone in a different city and it will be long distance to where i actually live... Can i change it... And how?
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Kelly Jones

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Posted 3 years ago

  • 1
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Sophia, Mobile Master

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You can change your number in self service, Kelly :) It's easy and free!
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Kelly Jones

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I cant find where to do it...in self serve all there is is usage, bill, overview and old self serve (which only has change password and email)
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Mayumi, Mobile Master

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If your self serve show you only "change password and email" page, you set up your self serve account as an account manager instead of the account owner.
You need to contact Koodo and tell them you can't log into self serve. They can fix it quickly for you.
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RudyW

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Were you able to do it at the end?
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Kelly Jones

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No... Going to call today
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David, Mobile Master

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