Change of plan

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  • Updated 2 years ago
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I changed my monthly phone plan on Jan. 23rd. My original billing date was the 2nd. of the month. The plan amount has not changed, it is still $60.00. There was a credit amount of $18.00 for the unused days on the original plan and my billing date was changed to the 23rd. There was, however, a debit amount for $18.00. What is this for? If I am being billed $18.00 for the new plan, then my billing date should remain on the 2nd. If, however, my billing date is being changed to the 23rd., then I should not be billed the $18.00.
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Catherine Liverpool

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Posted 2 years ago

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Ahmad

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Your billing date doesn't change when you chhange your plan. And because of proration and the fact both the old and new plan are the same cost, you see a credit of $18 for the old plan and a charge of $18 for the new plan for January 23-feb 2
(Edited)
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Catherine Liverpool

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That's what I thought, but when I go into my account, it shows the billing date as the 23rd. If the billing date remains as the 2nd., then there is no issue.

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