Change of plan

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  • Question
  • Updated 3 years ago
  • Answered
I tried to switch to another plan but it did not allow me to do so citing the following reason- the current plan is under spending limit. Whay does that mean? i am currently on 35$ plan with only 50MB data but new plan for 35$ has 300MB.
Photo of Sadish Srinivassane

Posted 3 years ago

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Photo of Mathieu

Mathieu, Mobile Master

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Hi Sadish,

I think it means that you have a spending limit on your current account. Call Koodo up using *611 from your mobile phone and ask them to see how to resolve this issue.