Change of address

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  • Question
  • Updated 1 year ago
I am attempting to change my address. When I put the new one in and press submit, it goes to a completely different address. I have tried several times to change it, but no luck.Is there something I am doing wrong or not doing?
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Betty Ozga

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Posted 1 year ago

  • 1
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Dennis, Mobile Master

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There us bo special trick to entering the address.  It pulls from the Canada Post site.  Are you able to enter a correct address on Canada Post?
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Mathieu, Mobile Master

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To expand, this is the tool Koodo uses for their addresses. Take a look here to see how to type in the address for it to register with Koodo.
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Bernard, Official Rep

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What postal code are you using Betty? 
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Bernard, Official Rep

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Looks like on your second attempt you were successful in changing your address.