Change my plan

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  • Updated 9 months ago
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Need to put automatic stop to data use when we hit the data limit. How do I go about that?
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Maria Hernandez

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Posted 9 months ago

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David, Mobile Master

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If you already have a Shock-free data plan, you need to go to Self-serve, and turn on the notifications for data use. IF all are turned on, the data will stop at 100% after notifying you at lower levels.

If you are on an older plan, you will need to switch to a newer Shock-free Data plan in Self-serve. This may require you cease receiving a Koodo contribution to your Tab payment.