Change MY Plan

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  • Question
  • Updated 1 year ago
I am a monthly customer and I want to chnage my plan. Every time I click "Change my Plan" I get an error message. Please advise how I can look at my options and make a change. I am currently on the 1GB shock free plan and have a Samsung Galaxy S3
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Brian Tagg

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Posted 1 year ago

  • 1
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Paul Deschamps, Mobile Master

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Hi Brian, have you been able to change your plan yet?
If not have you been able to make changes on your account through self serve previously?
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Brian Tagg

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Nope, just tried multiple times again, no luck. I am sure I have used this method before and it looks like, from similar posts, that I'm not the only one.
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Bernard, Official Rep

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Brian, can you pls send us a private message on Facebook and we can help you out. I can see where the issue relating to your account is on the back end.