change my paln

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  • Updated 3 years ago
  • Answered
hi, i want to stop my plan for one and a half months due to my travelliing outside canada. i wonder if i can keep my number and stop the plan. thanks.
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nancy lu

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Posted 3 years ago

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Paul Deschamps, Mobile Master

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Hi Nancy, You can put a seasonal hold on your line for $15 a month and it will hold your number for you, you will lose your present plan however and need to choose a new plan that's available at the time you reinstate your account.
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nancy lu

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Thanks for you help
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Paul Deschamps, Mobile Master

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NP Nancy I'm glad to have been of assistance. Have a wonderful night and come back to the community any time you have a question, we're all here to try and make your smartphone experience as enjoyable as possible.
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nancy lu

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Thanks. How could I change to 15$ plan?
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Chad Burr, Mobile Master

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Log into self serve and click change plan. It will be listed as an option.
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nancy lu

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Could you give me a web link ? I cannot find it. Thanks
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Robert, Mobile Master

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À Web link for the self serve?

https://selfserveaccount.koodomobile....



Here are the steps


(Edited)

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