Change email

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  • Question
  • Updated 1 year ago
  • Answered
  • (Edited)
When I bought a sim card, I mistakenly indicated the wrong email. I can not log into my account. My number is ***. how do I fix email?
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Posted 1 year ago

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Sophia, Mobile Master

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Quickest way is to send Koodo a private message on Facebook, they can sort out your email. Or try to log in with the "wrong" address, if you know the password, and you can probably change it yourself.
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Dennis, Mobile Master

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I dont think you can change your login email yourself in selfserve
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Ranjan, Official Rep

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You're right Dennis.
Alexander - shoot us a PM on Facebook, as Sophia suggested. A rep will validate you as the account owner and help get things sorted.