Cellular data useage text

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  • Updated 8 months ago
  • Answered

I got a text message at 3pm today saying I had used 50% of my data for the month.  Within 20 minutes I got another text saying I had used 90% of my data...

My phone was not being used at this time, therefore no data should have been used. 

I also have 10GB of data on my plan.

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Posted 8 months ago

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Pedro Echeverri

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Dennis, Mobile Master

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What does it say in your usage meter on Self Serve?
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Ivan, Mobile Master

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Your phone is capable of using data while you're not using the phone. Make sure your updates are set to WiFi only. You should also consider limiting which apps have access to data over mobile vs WiFi.
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David, Mobile Master

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However, consuming 4 GB in 20 minutes would be a rare background task......
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Dinh, Mobile Master

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What did it say on your selfserve? It could be the message of your phone settings on mobile data usage.
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David, Mobile Master

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You can look in Settings > Cellular on your phone to see which applications are using data. I reset this each month, so I can watch what is happening on my account.