Cell reception constantly drops off in Kanata North, ON

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Coverage keeps dropping in Kanata North of Ottawa, Ontario. It's been like this for past few days and it reoccurs even after resetting the phone and toggling airplane mode. Others in my workplace are experiencing the same issue. Can a Kodoo send someone to this area to check up on the towers?
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senators fan

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Posted 5 years ago

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You would need to call 1-866-995-6636 then p[ress the option for tech support to troubleshoot your device. In the event that doesn't fix the issue, I'm sure they will to some sort of ticket to escalate the issue. you could call *611 from the cell phone but with the issue you are having, it wouldn't make sense and they can't troubleshoot efficiently
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Option 5 for Tech Support
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Hi Djenneka, technical support is option #6 :)

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