Cell receive text from other networks, but sends only on Koodo...

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  • Updated 5 years ago
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Hello there..
I got for my kids $15 text prepaid plan. One cell sends and receive text from all networks in Ontario plus international as well. Other one sends only on Koodo customers, but receives from all other network. Cellphone is working. I swap SIM cards and cell is sending and receiving. I spoke with*611 they told me to contact my network provider which I did and there is nothing wrong to that end. I send few text to other networks, no one receive the text..
Any ideas what can be wrong, is it bad SIM, or some issues with the number?
Thank you so much,
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Mihaela Tupanceska

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Posted 5 years ago

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John Burke, Mobile Master

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That's odd, perhaps go to a Koodo store & swap to a different SIM.
I had a similar problem a whole ago that was SIM-related & when I switched to a new SIM it was fine.

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