Playing with security settings on my new Moto G. Entered a pattern and didn't want to use that for unlocking but it comes up anyway, I've tried the few I played around with, but no. Next, it shows I can enter my e-mail and password if I've forgotten shape, easy solution, no. When I type in my e-mail/username then password, phone tells me username or password is incorrect. I've tried the password I use to access Koodo self serve, which works every time, password I use to access G-mail, as username is the same, and even pin given me by Koodo, all to no avail. I've called but, of course, they are closed. Please help.