Can't send a text or make a call. says network not registered on a network? What do I do?

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  • Question
  • Updated 4 years ago
  • Answered
My S4 mini just stopped working. It says I'm not registered on a network. I've checked my network settings and everything seems to be okay. It won't let me use my data either I get the same message.
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Curtis Van Allen

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Posted 4 years ago

  • 2
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Sophia, Mobile Master

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It appears there is a national outage, Curtis. It's being worked on, so stay tuned for more information...
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J.Z

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its good now I just reset my phone and everything works
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Veronica

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Apparently this is a Canada-wide issue and they are working to fix it
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Carmen Stengel

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I need this phone for work.. I hope it doesn't take to long
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J.Z

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My phone says no sim card, is this possible with the outage
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Sophia, Mobile Master

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Could be, John... you can also reset your phone (switch it off) for a few minutes, take out the SIM card and put it back just in case it's something else :)
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Mayumi, Mobile Master

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My text and phone works in downtown Toronto.
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Carmen Stengel

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Should be all fixed now. Mine just started working now..
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Mayumi, Mobile Master

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Great! I hope that service will be back to normal soon.
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Ruth Marcella

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this has happened with our phone several times, it will be out for up to 4 hours at a time
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Jonathan I, Mobile Master

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That may be a sign of a defective SIM or SIM reader in your phone. It shouldn't be cutting in and out like that.
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J.Z

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No the network was down as stated above??

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