cant retrieve voicemail

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  • Question
  • Updated 4 years ago
  • Answered
when I dial voicemail I get message that call cannot be completed as dialed
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jotracey

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Posted 4 years ago

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Chad Burr, Mobile Master

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Of you're pressing and holding 1, your message center number is probably messed up. You'll need to call Koodo for the right number and instructions on changing it.

In the meantime, just dial your own number to retrieve your messages.
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jotracey

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Same thing happens by dialing my number. I get an MTS message that my call cannot be completed as dialed.
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Chad Burr, Mobile Master

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Did you recently bring your number over from another carrier? Try turning off your phone, remove the battery and sim card, replace both and turn it back on.

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