Can't register to Prepaid Self Serve - phone number invalid?

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  • Updated 5 years ago
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Right now I have a Galaxy S2 X with a prepaid $15 plan (text only). I want to add a $5 talk booster, and I'm trying to register to the Prepaid Self Serve. However, whenever I try to submit my phone number to get the 4-digit code sent to me, it says the number is invalid... I am positive that it's the right number. Anyone else had this problem? How do I fix it?
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Maia H.-S.

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Posted 5 years ago

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Vincent

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Official Response
Hey Maia!

You can find help on registering for Prepaid Self Serve from this link: http://koo.do/143FtJA

If it doesn’t help, please give us a cal by dialing *611 from your Koodo phone.
Thanks.

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