can't receive text messages

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  • Updated 5 years ago
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Since yesterday I am not able to receive text messages but am able to send them. my messages are received by other people but when they respond to me their messages don't reach me. I have a Samsung Galaxy S4 mini and have been a customer for about a month with the same phone #.
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JCY

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Posted 5 years ago

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Daniel Kim, Mobile Master

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Try a battery pull out first
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Erwin

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Hi JCY,

Contact customer service at 1-866-995-6636 from a different phone, tech support may have to reset your network.

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