cant receive picture messages on my Galaxy S 2.

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  • Updated 5 years ago
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I just got the galaxy S 2 and while I'm able to send picture messages, I cannot receive them. please help, as this is a pretty important feature to me. Thanks!
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Shannon Mcglinchey

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  • considering returning the phone. Unimpressed!

Posted 5 years ago

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Photo of Vincent


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Hi Shannon!

You should give our tech a call by dialing 1-866-995-6636 (option #6) from a landline in order to have your Koodo phone available for a complete troubleshooting.

If you see a good answer, give it a star.
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John Lee

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Do you have data blocked or turned off? You need to have a data connection in order to send picture/video messages. You won't be charged though.

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