Can't receive calls on Blackberry

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  • Updated 5 years ago
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I recently activated a Blackberry Curve 3G. I can make outgoing calls, but I can't receive any. When someone tries to call me - it says I'm not available and goes to vmail. I checked all my settings and I can't figure out why I'm not able to receive. Any ideas?
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Steve

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Posted 5 years ago

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Rocky Balboa

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Uplug the battery and sim card while the phone is turned on. Plug back in after 15 seconds power back up and try again. Also, try dialing your # from an alternative line other then the 1 person who's dialing you. This would verify the other end is having network problems or if it's our end.
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Jonathan I, Mobile Master

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Did you port your # from another provider? There could be an error in the port.
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FFS

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That would be a Port in Issue. If you can make calls then you're connected to the network. An inability to recieve would suggest a Port in issue as Jonathan indicated.
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Steve

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I removed & reinstalled the battery & Sim. But no luck.
Also tried calling from different lines - everything is going directly to voice mail.
I'm using the same provider.

If it's a port issue - how do I fix that?

Thanks very much.
steve
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Jonathan I, Mobile Master

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I would contact Koodo tech support at this point because I'm out of ideas as to what's wrong. If you ported your # in, then make sure you ahve the account # from the old provider handy. If you just upgraded/swapped devices, then tell them that and see what's up.

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