cant receive and send picutres even though it is included in my plan

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  • Updated 5 years ago
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hi i got the city koodo plan and it comes with unlimited text and picture and i talked to koodo and they told me that i have to turn on my data to be able to receive and send pictures. i turn on my data and it still would not work. so can someone plz let me know how i can receive and sent pictures through text because i have that option in my plan and i would like to be able to use it.
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HalmatP

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Posted 5 years ago

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Ahmad

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Go into your phones mobile network settings and make sure data is enabled on your phone
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Jorden, Mobile Master

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Do you have data blocked on your account itself?
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HalmatP

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i may have it blocked i already turned data on got nothing
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HalmatP

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it worked thanks

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