cant make calls

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  • Updated 4 years ago
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how come i can only recieve calls and not make them?
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Mandi Hurley

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Posted 4 years ago

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Chad Burr, Mobile Master

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Did you recently become a customer and port your number in from a previous provider?
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Chad Burr, Mobile Master

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There could be a host of reasons why this is happening. An incomplete port could be the reason. You have another suggestion?
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Yannick

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Hi Mandi, it could be a billing problem. Did you miss or made a partial payment? Your account could be "hotlined", which means only incoming calls go through. The best would be to call us directly at *611 (it should work) or 1-866-995-6636 from another phone, option #5. Thank you!

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