Can't call all numbers in Alberta

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

I purchased my sim card in British Columbia and am now staying in Alberta how come my base plan doesnt allow me to message and call some numbers like ones starting with (416) I cant even call the local cab. Could u please tell me what i need to do to call these numbers.
Photo of sam fleming

sam fleming

  • 70 Points

Posted 4 years ago

  • 1
Photo of Erwin


  • 23,576 Points 20k badge 2x thumb
Hello Sam,

If you have a prepaid plan, I believe you will have to add one of the unlimited canada-wide plans for you to be able to have calling outside your local area. Hope this helps :)
Photo of Yannick


  • 44,018 Points 20k badge 2x thumb
Hi Sam, prepaid plans only cover local calls, so you would need to add a booster in order to make long distance calls: If you wish to change your number for a local one, give us a call at 1-866-995-6636, #5, and we'll help you out :)

If you see a good answer, give it a star.

This conversation is no longer open for comments or replies.