Can't activate my phone

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  • Question
  • Updated 5 years ago
  • Answered
Why won't my ore paid pins work, my phone is not activated and every time I try to activate it online it tells me the pin is wrong , I've bought 2 pins
and neither worked
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Jamie Dawson

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Posted 5 years ago

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it could be an issue with the pre paid acct. not the pins. as in you may need to bring it in and switch to a new simcard. or it could be possible that you are reading from the wrong pin? haha weirder things have happened

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Paul Deschamps, Mobile Master

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Make sure your inputting the correct # and also make sure it's not already activated and that's why the pin isn't working now. If you still can't figure it out then give customer service a call.