Can't activate my phone

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Why won't my ore paid pins work, my phone is not activated and every time I try to activate it online it tells me the pin is wrong , I've bought 2 pins
and neither worked
Photo of Jamie Dawson

Jamie Dawson

  • 130 Points 100 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Aaryn


  • 150 Points 100 badge 2x thumb
it could be an issue with the pre paid acct. not the pins. as in you may need to bring it in and switch to a new simcard. or it could be possible that you are reading from the wrong pin? haha weirder things have happened

Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,756 Points 100k badge 2x thumb
Make sure your inputting the correct # and also make sure it's not already activated and that's why the pin isn't working now. If you still can't figure it out then give customer service a call.

This conversation is no longer open for comments or replies.