Can't access my bill from the self serve app

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  • Updated 5 years ago
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Jason Johnson

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Posted 5 years ago

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Can you access it using your PC?, if you cannot access it using Mobile self serve app then try it on PC.
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Hi Jason, if you still have difficulties with the Mobile Self Serve app, uninstall it and install again. Note that it can only work if you have a regular Self Serve account (on a computer). If it still doesn’t work, give us a call at 1-866-995-6636 from a landline, option #6, and we’ll have a look into it.

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Ivan, Mobile Master

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Also, the mobile app sometimes won't work over a WiFi connection. If you have a data plan, try checking it over your mobile data connection.

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