Can't access Koodo contact info on their website

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  • Updated 4 years ago
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I want to phone koodo. Every time I click on 'contact us' on their website, the contact info appears on my computer screen for one second and then disappears again, so I can't get the number.
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Adrian Baker

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Posted 4 years ago

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Paul Deschamps, Mobile Master

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You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.
Hours of Operation
Monday − Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

You can also dial *611 from your mobile phone
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Adrian Baker

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Thank you!
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Paul Deschamps, Mobile Master

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No problem. Try clearing your browsers cache, history and cookies and make sure cookies are enabled in your browser and see if that helps, it usually fixes issues with using the website or self serve. Also Firefox and EI are what the website is optimized for so its best to use one if those browsers, it doesn't play nice sometimes with apples safari browser so try to avoid using it
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Sophia, Mobile Master

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True, and also from my own experience, it happens when you run Chrome with an ad blocker. But I'm glad you got your problem sorted :)
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Adrian Baker

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I'm actually 5000 kms from home and using someone else's computer, but I'll remember this advice for when I get home.
At any rate, I called 611 on my cell, got through to Koodo, and they took care of my problem, so thanks again!

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