Can't access e-bill or phone plan status.

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  • Question
  • Updated 4 years ago
  • Answered
I can't access my e-bill or my plan info on my account self serve please help, When I registered they never requested my account number which I believe is the core of the problem. All I can do is modify my account security detail. Also the mobile website keeps redirecting everything i do on my phone back to the home page.
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Simon Levasseur

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Posted 4 years ago

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Hey Simon, I'd suggest calling Koodo at *611 form your Koodo phone and they can help properly set up your self-serve account and/or fix any mistakes that you may have done during the registration process :)
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Dennis, Mobile Master

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Give Koodo a call (*611) on your Koodo cell (it's free) and they can fix your self serve account.