Cant access account Info

  • 2
  • Question
  • Updated 4 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

I am trying to sign up to access my account online and it keeps taking me to a page that wants me to change my email and passwordl etc. How do I access my account info?
Photo of Jess Lyn Bijeau Burk

Posted 4 years ago

  • 2
Photo of KaneSlavik

KaneSlavik

  • 6,464 Points 5k badge 2x thumb
Call Koodo to fix Self Serve account.
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,506 Points 100k badge 2x thumb
You're setup as the account manager, not the account owner. Call customer service at 1-866-995-6636, option 5 to fix your login.

This conversation is no longer open for comments or replies.