can't use my data

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  • Updated 2 years ago
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i am paying for data but i can't use it.  my phone doesn't show that I have any .  I have an iphone 4 and I have a plan with data included.
Photo of Darlene Drake Hatchette

Posted 2 years ago

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Photo of Chad Burr

Chad Burr, Mobile Master

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Data needs to be turned on on your phone In order to use it.

You may also wish to check selfserve add ons to be sure a data block isn't on your account.

I also found this Apple article with troubleshooting tips on fixing your issue.

https://support.apple.com/en-ca/HT201415

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