Are you trying to log into postpaid or prepaid Self Serve? You can visit our FAQ section to see how to register a Self Serve account if it's the first time you're trying to login. Here's the link: http://koo.do/1LvUf5J
If your account has been locked after multiple attempts, please call our customer service for immediate assistance. If your phone is not a Koodo phone, please follow the instructions on this link: http://koo.do/1SVzsKW to see how to configure data.