Can't shop for phones!

  • 1
  • Question
  • Updated 3 years ago
  • Answered
When i go to shop phones i can't do anything or it says that there is an error. I can't go anywhere after the original shop phones page!
Photo of Janelle LeBlanc

Janelle LeBlanc

  • 80 Points 75 badge 2x thumb

Posted 3 years ago

  • 1
Photo of Mathieu

Mathieu, Mobile Master

  • 60,848 Points 50k badge 2x thumb
Hi Janelle,

The website is working fine for me, if you are experiencing issues, make sure you have the most up to date version of your web browser. If you do, go ahead and clear your cookies/cache and try again. If you have multiple web browsers,try using a different one just to see if it's a web browser issue or not.

Hope this helps!
Photo of Janelle LeBlanc

Janelle LeBlanc

  • 80 Points 75 badge 2x thumb
Thank you for your anwser, although I tried allo that and it still says:An AJAX HTTP error occurred.
HTTP Result Code: 500
Debugging information follows.
Path: /views/ajax?INTCMP=KMNew_NavMenu_Shop_Phones
StatusText: Internal Server Error
500 Internal Server Error
500 Internal Server Error
Photo of Beverley


  • 1,008 Points 1k badge 2x thumb
I'm seeing the same error when trying to "show more phones ". I realize that the e commerce is not currently functioning but you can't even view the phones currently on offer, and I too, have tried other browsers.
Photo of Mayumi

Mayumi, Mobile Master

  • 115,070 Points 100k badge 2x thumb
I don't think Koodo's online shop is ready yet. (I know they're working on it.)

I just tried it and i still see the same message of
"Buying online will be available in the near future. In the meantime, you can still add items to your cart or visit a Koodo store."

This conversation is no longer open for comments or replies.