Can't send/recieve pictures!? Help please!

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  • Updated 4 years ago
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I have a Galaxy S3 and can't send or receive pics even when Data is turned on on my phone. It says that "Network connection isn't available" when I attempt to send, and it says "cannot download picture at this time" when I try to receive. Picture messages are included in my plan.

I don't have Data Block on my phone, I've tried being connected to Wifi, turning off wifi and just having data on, etc. etc. and nothing works. Any suggestions!?
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Kira Kovi

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Posted 4 years ago

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Daniel Kim, Mobile Master

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Hi Kira! It sounds like something might be wrong with your phone's apn settings. Go to settings > Wireless & Network > Mobile Networks > Access Point Names. Change the apn settings to the correct ones or create a new APN and select it. The apn settings are in this link. :)
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Chris Petersens

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Excellent summary on that blog! APNs are pain in the butt but seems to be the root of many issues.

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