Can't see the option to pay off my tab online

  • 1
  • Question
  • Updated 1 year ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: positive tab mentions

I do see the tab balance when I the tab balance on self serve. But there is no option to pay my tab over there. I wish to pay off the tab. How do I do that??
Photo of Uma Mohite

Uma Mohite

  • 80 Points 75 badge 2x thumb
  • Frustrated

Posted 1 year ago

  • 1
Photo of Robert

Robert, Mobile Master

  • 107,280 Points 100k badge 2x thumb
Hello Uma,

That's a positive tab. You can't pay a positive tab (that' why you don't have that option). The positive tab is for you to use on your next phone purchase
(Edited)
Photo of Uma Mohite

Uma Mohite

  • 80 Points 75 badge 2x thumb
Ouh!! Thank you for reply! Can I use this tab to pay my bill??
Photo of David

David, Mobile Master

  • 93,716 Points 50k badge 2x thumb
Only towards the purchase of a new phone.  

This conversation is no longer open for comments or replies.