can't see text thread

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  • Updated 3 years ago
  • Answered
I can't see the text I just sent and when I read a text it's deleted automatically ..I need to be able to read my texts later
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Posted 3 years ago

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Taylor Upshaw

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What type of device are you using, Andrea? Also are you using the native sms app that came with the phone or have you downloaded a different one with more features to use?
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Timo Tuokkola, Mobile Master

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Sounds like the time on your phone is out of sync with the network time. If you scroll up the list of text messages you'll probably see the 'deleted' ones farther up. To fix this problem, go to settings - >date and time and turn automatic date and time on.
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Mitchell Palmater

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Oh yeah I forgot this happens haha.
Your phone is sorting them in chronological order.
But since your time might be out of whack, it's sorting them randomly throughout the list of texts.
Let us know if this is the case!
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Daniel, Employee

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Hi Andrea!

Were you able to fix the text issue by setting your time zone to the Networks as Timo suggested?

Let us know :) 

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