cant see ebill

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  • Question
  • Updated 3 years ago
  • Answered
how do I see my ebill and information on self serve. Whenever I log on it just brings me to the change my email, password or link accounts page
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Chantai Foster

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Posted 3 years ago

  • 1
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John Lee

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That means your Self Serve account was set up as an administrator. You'll have to call Customer Car (*611 on your Koodo cell - free) and ask them to reset your account. It happened to me and it happens to a lot of people sometimes. Don't know why though.