cant reset password cause security question does not work ,i want to change security question

  • 1
  • Question
  • Updated 5 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

so frig gen hard to get into account 
Photo of Ferne Ethier

Ferne Ethier

  • 220 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Chadwick

Chadwick, Mobile Master

  • 33,072 Points 20k badge 2x thumb
You most likely will have to call in to 611 if you cannot access or reset your password
Photo of Bernard

Bernard, Official Rep

  • 75,642 Points 50k badge 2x thumb
When you say it doesn't work what do you mean Ferne? Seems to work on our side.  Are you able to answer the security question you picked originally?
(Edited)
Photo of Tracy Beaudry

Tracy Beaudry

  • 92 Points 75 badge 2x thumb
No I can't
Photo of Tracy Beaudry

Tracy Beaudry

  • 92 Points 75 badge 2x thumb
No

This conversation is no longer open for comments or replies.