Can't remove $7 add-on in selfserve

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  • Question
  • Updated 2 years ago
  • Answered
I would like to remove my Applecare $7 add-on but I keep getting an error message in self serve. I also tried calling *611 but nobody's answering. Hope somebody from Koodoo could help me out.
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Winnie

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Posted 2 years ago

  • 1
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David, Mobile Master

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It can only be removed by calling Koodo. There should be a callback option offered yours you can hang up without losing your place in the queue.