Can't remove $7 add-on in selfserve

  • 1
  • Question
  • Updated 2 years ago
  • Answered
I would like to remove my Applecare $7 add-on but I keep getting an error message in self serve. I also tried calling *611 but nobody's answering. Hope somebody from Koodoo could help me out.
Photo of Winnie


  • 70 Points
  • frustrated

Posted 2 years ago

  • 1
Photo of David

David, Mobile Master

  • 93,614 Points 50k badge 2x thumb
It can only be removed by calling Koodo. There should be a callback option offered yours you can hang up without losing your place in the queue.