cant register on network

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  • Question
  • Updated 2 years ago
  • Answered
i put my old sim card in a new phone it worked but now it says not registered on network when i tried it says unavaliable try again later its been 3 days
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Heather Labossiere

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Posted 2 years ago

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Sophia, Mobile Master

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Is it a prepaid SIM? When did you last top up?
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Heather Labossiere

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yes prepaid and its topped up
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BobTheElectrician

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1. Is your new phone unlocked, compatible and not on a blacklist?

www.willmyphonework.net

http://www.protectyourdata.ca/en/home/

2. You can try rebooting the phone without the SIM card to clear any cached data, then rebooting with it installed.

3. You can head over to a Koodo boutique and have your phone and SIM independently verified with known-to-be-good store equipment.
(Edited)
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Dennis, Mobile Master

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Does it work when you put it back into the old phone?

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